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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Gemini requires resetting multiple times a day

I have a new directv satellite install in a new house for about a month. I have the Genie 2 and two Gemini units.The Gemini in our living room, which is closest to the Genie 2 requires resetting almost daily to get working. Essentially I turn on our TV and one of three things happens:1. Code 616 (ra

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missing sections of close captions and I've tried all the fixes.

On ALL stations - networks and premiums, about half the closed captions are missing. Has gone for years. DirecTV wants me to pay $400 for an upgraded Genie which is ridiculous. No wonder so many people are going to streaming services where it is not a problem. Does anyone have a 'fix' that will corr

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DVR

Can I restore a deleted movie.

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Closed

DVR

How can you restore a deleted movie.?

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Remote

My bedroom has small receiver from the primary one in the living room. We do not have internet here and for some reason the screen is stuck on Select Wireless Network. I have tried shutting it off, every button on the remote,

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Had defective HR54-200, keep getting REfurbished HR54-700's?

Had a HR54-200 (2016 dated) that went Defective. Specifically asked for and was told by the agent I would get a Brand NEW HR54. When it came it was a HR54-700 (2018 dated) that had a white REfurbished sticker on back! Called again and was assured the next one would be brand NEW and not refurbished.

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Standard Definition Didh

I have a standard definition dish for my RV that I occasionally use with a standard definition receiver and tv. I last used it in November and it worked fine. When I just tried to use it it says "System update needed - it has been 345 days out of date" Can I not use the standard definition di

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Direct TV wesbite says receiver not connected to internet

wesbite says not connected to the internet, but it is. I've refreshed, resetted and nothing works. I need help please. Also, the new mobile app won't let me watch my DVR from the next room even though we are on the same internet connection. The mobile app says that there is no connected DVR. Somethi

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157

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Does Direct TV Come Configured with a WIFI Network?

I have had DirectTV and the Dish running for a month. All of a sudden this WIFI network has popped up on my phone and computers  DIRECT-92A21961 it is password protected.  I recognized that it probably came from DirectTV, so I went to my TV and Settings.  I did not realize that I

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3K

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Getting rid of an old satellite dish

Hello, We just bought a house in Ann Arbor and there is an old Direct TV satellite dish in the backyard. I called DirectTV and they do not come an pick up old equipment (which is shameful).  Can anyone recommend the best way to get rid if this dish?

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