DIRECTV Equipment

I terminated my service and I returned Directv equipment in a box provided by Directv with a tracking number, by checking the tracking number it shows that the box with the equipment has been delivered, but when I call customer service to confirm I am told that doesn't show on the system, can you he

Freezes several times a day. Checked and restarted everything including modem. Even have a new box. Ethernet connected. Green band on cables. What else should I do.

Over the past week, I noticed a couple of the apps specifically Hulu and Paramount+ are not working. I contacted directly customer service and they had me reboot the TV and then I had to restart everything all the apps that are on my TV and I still can’t get Hulu, plus when I try to watch Paramount+

Is it possible to pair more than one bluetooth remote control with the C71KW-400 box?

What is the bluetooth range of the C71KW-400 Cable box? If the bluetooth range needs to be extended, is there a bluetooth range extender that works well?

I have one main box and three small boxes (2017) that are so hot one cracked the top of my dresser (I have photo but can't figure out how to attach it). I called for replacements since I was afraid of fire. An appointment was made; the tech never showed, never called. I called and made a second appo

When I select the "Cast and Crew" option, no actual photos ("mug shots") of the listees appear there, not even for prominent actors like Meryl Streep and Oliver Jackson Cohen. I think that all of the other written information is still there and I can still follow headings (e.g., select "Movies" unde

Local station CW is not HD on Direct TV. Purchased an antenna but still not HD

It pauses and when I try to resume, it does not release the save screen. Sometimes I get the audio other times nothing. So the only way to resume is to change the channel. So what's paused is lost. It happens about every other time. It's a new box: a month old. Since installing it I rebooted t

Our receiver is a Genie Gen 2, Model HR44-700.  Lately, when watching a recorded program, and trying to switch back to live TV, it is agonizing slow.  The screen will go black, and we can't get the guide to come up or change channels.  Sometimes I can fix it by rebooting my internet r