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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Accepted Solution

Remote

Red light on remote RC73 is constant on. not going out and the remote is not working

Question

103

1

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Sound

Can’t adjust volume on external speakers

Question

93

2

0

Remote

I got a new remote and programmed it as told. The DirecTV works but the TV/volume etc don’t. I went through all codes along with trying to pick my model and it didn’t work. What do I do next?

Question

85

4

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Closed

Technician won't get on the roof

So last week I was so excited. For the first time ever I was going to get DirecTV. Called, got approved with my landlord and everything. It was official and set up I was going to get DirecTV today. I took off work, made sure I was up early as the install time was between 9 and 11. The technician com

Question

810

6

0

Accepted Solution

Official Solution

Closed

How can I watch my own DVDs ?

We just joined DIRECTV yesterday, but upon reviewing the settings on the remote control, we cannot find a way to change to the port that the DVD player is connected to. please advise. Thank you in advance.

Question

621

3

0

Whole-home DVR Does Not Work After Software Update

On Oct. 30, the software on my HR24/100 DVR and my 2 H24/700 receivers was updated. Now whole home does not work.  The H24's do not show a playlist or give the option to record a show.  The whole home status says, "No Networked DVRs Found". I cannot find any release notes for the softwar

Question

152

13

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Upgrading to 4K - Is Genie 2 really required?

Good morning. Long story, I called to cancel my Direct TV satellite a few weeks ago, and one day before it was set to cancel, my wife called and signed up for a new 2 year contract, including wireless "mini genie" clients and DVR (which we did not have before) even though every TV we have is next t

Question

134

6

0

Directv WVB Mounting Plate

Hello. I got my service installed and the technician installed a WVB for my mini wireless clients. Only issue is that I cannot wall mount my bridge. Per the manuals the bridge should have came with a mounting plate the bridge slides on to after the plate is screwed onto the wall. I have called a few

Question

166

2

0

Accepted Solution

Yamaha RX-V381 receiver volume control

This used to work, but was disconnected and in storage for a couple of years. Now I have a new DirecTV system.  Now that I have hooked it all up, and programed my RC73 to operate the volume control on my Yamaha and it does pair ... until I click on "DONE" at the end of the pairing procedure.&n

Question

324

2

0

Recall button now going between 3 channels

Ever since the latest update, around 2 weeks ago, the recall button on my remote now goes between 3 channels rather than the normal 2. Is there a setting that I can change that will change it back? Thank you

Question

302

4

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