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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Previous button not going back to the previous channel

We are having the exact issue with the previous button not going back to the proper channel. would love the fix for this. thanks.

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New: "Your TV does not support this program's content protection" message

After more than 6 years, today I now get: "Your TV does not support this program's content protection. Replacing the TV's HDMI cable with component cables will allow you to view the program".  I am sure that my old high end Panasonic plasma monitor/display (not a TV as it has no tuner) does no

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7.9K

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acquiring guide data

I have an HR24-500 receiver and a TracVision TV3 dish. When I recently restarted the system after being away for a while.  I refreshed the receiver via my account. Then when I restarted the system, the receiver got stuck on acquiring guide data.  I have power cycled the receiver, restarte

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54

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DirecTV remote not controlling new Samsung QN65S90DAFXZA

Just purchased a brand new Samsung QN65S90DAFXZA and I tried all 53 Samsung codes with the receiver and none of them will control our new TV.... maybe it is time to cut the dish.... not using 2 remotes...Is there still any good 'learning' remotes on the market? I remember 20 years ago I had a touch

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2 Gemini remotes, 2 Gemini boxes

I have two different Samsung TVs in my Man cave connected to two different Gemini boxes and two different Gemini remotes. I’ve paired each remote with its corresponding box. However either remote will turn on both boxes and both TVs. Is there any way to keep one remote from turning on both boxes and

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Official Solution

Equipment upgrade

Hello all! My parents have been DirectTV customers forever. Late 1990's I think.  Live in the woods. ;) They currently have an H23-600, HR44-200, two C51-500's, and two C41-500's. Each receiver has a coax connected to it.  I heard from someone that the latest technology only requ

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11.8K

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Pairing a RC-66 remote with TCL

Just purchased a TCL 32S331 Roku Smart TV and need to get a RC-66 remote to control the power and sound on the TV. My receiver box is a H25/700.  I went through the code lookup and found 12434 as a code but it doesn't work.  I tried using the remote setup feature in the Directv menu but i

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2.6K

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Error code 775

Test ran on the receiver says can’t detect the swm adapter not having a spare I swapped out the lnb but same results. I took the swm adapter to another location and it works fine.

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TCL Roku Tv/Genie Remote

I am able to set up the Genie remote with the Roku TV (TCL 4 series S453) in that the remote works fine when in Satellite TV Mode... in that all the buttons work as expected. And when in the Roku menu however, only the volume and power on/off work from the Genie remote.  However, I am unable t

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673

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Gemini Apps suddenly won't load

When I first got my Gemini box, the apps worked perfectly. Now, they suddenly quit loading.  I am using a WIFI connection, but I have tried a wired connection, and still nothing.  I have a very strong internet signal, and the apps load perfectly through my Shield streaming device, but not

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