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New Genie remote will not turn off my Sony TV or Denon receiver
Just replaced my Genie remote and after programing it it will not turn off my Sony TV or Denon receiver. It will turn them on and control the sound -just will not turn them off.
DIRECTVhelp
Community Support
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256.5K Messages
1 year ago
Hey there, @emmtee99! We're sorry to hear you're dealing with remote troubles—let's get that sorted. Check out these quick troubleshooting steps to get your Genie remote back on track: How to fix your DIRECTV remote | DIRECTV Support Let us know how it works out. Charles, DIRECTV Community Team
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