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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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HISENSE COMPATIBILITY

Bought a 55" U8 Hisense TV.OTHER TVs in the house work with the Direct TV receiver we have. Hisense sound cuts out on almost ALL HD channels, but plays fine on ALL non-HD channels.Sound blips in only about 5% of the time on the HD channels.Any suggestions? Might the receiver just be out of date? W

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Official Solution

How do I reprogram a remote to use it in another room?

How do I take a bedroom remote and reprogram it to use in the living room.

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Connect sound bar to direct tv

Model 6402 sakobs

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Can't find internet signal.

I installed the new modem they sent to replace my old modem/router. Now, my computer sees the internet, my phone sees it, but not the Direct TV.

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"Info" button causing freeze on Directv satellite service

About 2 months ago, delays began on all tvs when opting "Info" or using "Search." The only fix seemed to be doing a reset on the receiver(s.) I finally gave in & called for technical support and was scheduled for a service call after troubleshooting. The next day a Tech Support person called to

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Guide

On my DVR receiver, the guide keeps popping up randomly. it's not a functional guide, all it does is obstruct the view. the only way to get it to go away is to bring up the actual guide and exit. but it comes back a few minutes later. what can i do to fix this?

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Sick of Pause Screen advertising RuPaul

My family is Sick of the Pause Screen advertising of RuPaul. We are getting this when pausing on all devices. Roku and Direct TV device. PLEASE HELP US STOP THIS!!!!!!!!!

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390

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Volume on remote goes up and down when changing channels

I have the genie remote RC73 and a Denon receiver AVR-S960H. When changing channels or pressing the Select/Exit/Info buttons the volume goes up or down on its own. I tried programming a new remote to my Samsung TV and Denon receiver but no luck, still having the same problem

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155

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New Gemini Remote...

Is the Gemini remote supposed to work the genie receiver as well?

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Genie remote

Cannot pair old or new genie remote, tried all the combination settings, 961,981, channel up etc, when trying to use enter button it starts blinking green for about 50 times before it goes off, was just replacing old one with new but now old won’t pair either, this is in a client room

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