Observer
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4 Messages
LG streaming apps don't work when directv is connected to tv via hdmi.
If I disconnect the Directv hdmi cable from the LG tv, the streaming apps, Netflix/Prime/Hulu work fine. If the Directv cable is connected to the tv, streaming apps quit within 1-3 seconds.
Accepted Solution
DanceTiger
Observer
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4 Messages
14 days ago
Thanks for all the responses.
Switching cables or inputs didn't work
But turning off the HDMI-CEC worked great.
Thanks again.
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shannon02
ACE - Expert
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21K Messages
15 days ago
Could be a TV problem with the HDMI.
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DanceTiger
Observer
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4 Messages
15 days ago
LG denies that is a problem.
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JefferMC
ACE - Expert
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36.9K Messages
15 days ago
Of course they do.
OTOH, they may have a point. Do you have anything else with HDMI output that you could connect instead of the DIRECTV Receiver? A laptop perhaps? If it happens with multiple HDMI devices, then it's a TV problem. If it's only the DIRECTV receiver, then...
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Juniper
ACE - Expert
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22.9K Messages
15 days ago
If the TV has HDMI-CEC, turn it off. Also do not use a 'smart' power strip. These sometimes cause issues for DirecTV boxes connected to newer, especially 'smart' TVs.
Possible that there is some unusual quirk about the LG TV, which isn't an issue in general, but makes an unintended interaction with DirecTV equipment.
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DanceTiger
Observer
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4 Messages
15 days ago
This combination of LG tv and DirecTV has worked well for over 4 years. This problem only started a week ago.
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litzdog911
ACE - Sage
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46.4K Messages
15 days ago
Then it's time to swap things around ....
See if you can isolate the problem to the TV or the DirecTV box. Also, what model is your DirecTV box?
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