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DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Gemini remote doesn’t shut off Genie box

I discovered today that my new Gemini remote does not turn off the Genie box. Interestingly that the Gemini remote will turn on the genie box, but not off. I contacted DIRECTV support and they said the Gemini remote does not turn off the genie box. Interesting as it works just fine with my receiver

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Directv is unable to find my wifi network.

In trying to reconnect wifi to Directv, I get the message that it can't find any any wifi network at all. My computer shows my network and at least three others. WiFi on my computer works fine, also good on my iPhone and my wife's computer. We have had some storms lately, but the wifi and ever every

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I need to hook up a speaker to my HR54-700

My 2 month old Onkyo AV receiver died and is in the shop waiting for parts to arrive. The factory repair center said that it could take a long time to come in. My current setup is using HDMI between the HR54 and the TV. My TV speaker is the pits for sound quality and my 27 years in the Army didn't h

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LONHSATX007

why does channel 338 not show subtitles I have reset my GINI DVR many times and it still does not work?.

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Goal: Wireless headphone set up that works for both DirecTV AND streaming.

Our DirecTV remote "TV Input" button is how we switch between DirecTV satellite channels and streaming services. Our Sony Bravia internal speaker system provides sound for either one; however, my husband's wireless headphones pick up only DirecTV.  He wants to hear both through wireless headph

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Gemini remote

Installed a Gemini with HS-17 and Hisense android tv. Gemini remote will not match all actions with tv correctly after programming with Hisense tv setting.  Anyone else have this issue with Hisense (or other brand) tv?

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Genie box?

What is the genie box? My direct tv Box does not say genie so will the Gemini work with that? Had direct since 2017 or 2018?

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66

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Upgrade from mini genie to genie 2

how much is it to upgrade to a genie 2 so I can have 5 TVs run at same time. I had the extra receiver installed and to find out that I can not run all 5 TVs, which they didn’t tell me when I made appointment or when technician installed it, I had to find out when I went to use it.

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Gemini won’t change screen format on SD channels

Just got a Gemini and every SD channel gets stretched wide. The screen format setting does nothing on SD channels — only on HD channels. The only recourse is to use the TV’s aspect override to Stretch Vertically every time we watch an SD channel. This was not the case with the Genie. Its Screen For

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Poor picture quality: is it normal to have these zeros in my signal strength test?

I've been noticing poor picture quality on all my TVs/Receivers... especially when watching sports. Slight pixelation / loss of detail on sports content... the same live content looks much better live streaming off Apple TV via various apps. I have a Genie 2 system (HS17-500) with 1x 4k Genie Mini (

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