Genie remote

Hi, we understand that not being able to pair your new genie remote can be a significant concern, but I'm here to help. For Genie Remote (RC71, RC71B, RC72, or RC73), make sure to follow these steps: 

1. Make sure the Genie Remote has RF enabled.
2. On the remote, select Menu > Settings > Remote Control > Pair/Program Remote > Program TV. 
 - Enter your television brand and mode. 
 - If the screen shows Code Transmission Failed, select Try Again.
3. An OSD displays prompting you to confirm the code works by pressing VOL+. 
- If code does not work, you should select Try Next Code.
4. Once the TV is successfully programmed, you may program an audio devices if desired. 

On the other hand, by clicking this link: https://www.directv.com/DTVAPP/content/remote_codes2
you'll be able to select your remote control model and get more codes to pair your new control.

Please let us know how it goes.
Naren, DIRECTV Community Specialist

If I could get the menu screen to come up on the remote I know how to do all that but it wont

Also every time I push enter( yes by the #9 it starts blinking continuously for long time, so got my old remote back cuz it still worked was just replacing it cuz it was old beat up but the enter button blinks coni on it too now, maybe I changed something on the tv settings cuz I was trying everything 

Press and hold mute and enter until you see a message that your Remote is now setup for rf, then go from there to pair it to the tv

Green light blinks 62 times when you do that, 

Is there no voice demand on the remote?

@Meme1982 

You must not be a DIRECTV satellite subscriber. No, for the almost 30 years DIRECTV has been in business, their receivers have never had voice-activated remotes. This is Until now, of course, because the new Gemini receiver they launched to work alongside a HS17 server has a voice-activated remote.

@slugger1976 

What are the exact model numbers of the remote and the box you are trying to connect it with?

Have you tried resetting the DirecTV box itself? (or the main Genie if this is a Client)

@Meme1982 

DirecTV has not had voice control until the recent (limited markets) "Gemini" box.

However, having voice control or not does not have anything to do with the remote pairing with the DirecTV box to begin with. If you have questions or issues beyond pairing a remote to the DirecTV box (what this topic is about), then please start a new thread specific to your situation.

Make sure the IR sensor is not blocked on the Genie. The remote needs line of sight to the IR sensor to pair to RF mode as well as to be able to work in IR mode.