1 Message
Guide
On my DVR receiver, the guide keeps popping up randomly. it's not a functional guide, all it does is obstruct the view. the only way to get it to go away is to bring up the actual guide and exit. but it comes back a few minutes later. what can i do to fix this?
litzdog911
ACE - Sage
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46.2K Messages
3 days ago
DVR/Receiver model number?
Remote control model number?
Have you tried resetting the DVR/Receiver?
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DIRECTVhelp
Community Support
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254.7K Messages
2 days ago
Hi, @Bdriehle. Let's fix your guide issue. If you haven't yet, please try resetting your receiver(s) by pressing the red reset button or unplugging it from the power source. Visit Reset or Refresh Your DIRECTV Receiver or Box | DIRECTV Support for more information. If the issue persists, please let us know. We have a technical specialist on standby ready to help.
Jerald, DIRECTV Community Specialist
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