DIRECTV Equipment

I have an aging HR44. It serves one remote Genie client and is networked to an old HR22 that holds some precious and otherwise unavailable recordings.  For the last month or so, on recordings I am getting what I would call "skips".  To use one simple and obvious example . . . recordings o

I have a Mzeibo soundbar - KY-2020D but I can't find the name in the list of soundbars on DirecTV. How can I set my DirecTV remote to control the Mzeibo soundbar?

I need a return label for old equipment

C41-100 mfg date 10/16/13 and C41-500 mfg date 12/6/14. Worked fine last night 2 of 3 errors 622 this AM. No storms or other problems also no wiring issues. Have unplugged all devices and reset only thing I have not done is to reset Genie on the TV that's still working. It's like someone s has shut

This is more of a suggestion than a question.  I would like to delete a recording after I have watched a show without returning to the recordings list.  On multiple occasions I have deleted another program by accident.  Update -- I did find a way to delete a recording by using the Info key but it st

Can not download and watch on demand shows/movies...getting error message that internet speeds are too slow either wireless or hardwired and that is with no other devices in home connected...surf speeds 50-80 mps on my computer...streaming on other devices etc firestick/smart tvs works great 

I've installed a new Gemini unit "on top" of one of the early Genie DVRs. I'm disappointed: I specifically asked whether I can use the unit to get 4K channels, and I was told "yes".  I was not told that the 3 channels available were not always available and were pay-per-view. There is no

Technical support has advised that I re-program my RC73 with my new Amazon OMNI QLED 65" Fire TV. The process requires that I enter the TV code.  What is the code for this tv?  No codes are listed for this television.

I have an old 18" circular dish with a single lnb. I've been away from Directv a long time but planning to return.Question.  Is the old, single-channel lnb still useable or will I require a new one? Obviously, I will need a new receiver but hope to be able to use the old dish and maybe the lnb

I have a HR54-700 and would like to have a remote that can control a Samsung TV and ROKU. Do you sell a remote to handle all three?