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DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Gemini device turning off

Hello- when turning on the TV, our Gemini device will turn on and work for ~30 seconds, and then turn off. This will happen 3 or 4 times and then this issue stops. Has anyone experienced a similar issue? Using a Sony TV and HDMI 1 port

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BLUE LIGHT HELP

My genie box just stopped working yesterdayI unplugged both the Genie and the Gemini and rebooted both but the Genie has the Green light and a dimmer blue light, and I can get to the menu to check any settings.

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Upgrade from SD to HD without DVR

We are required to upgrade from SD to HD. We don't want DVR service as well.  We won't use it and don't want to pay for it.  We are being told that all the Genie boxes come with DVR, and the service cannot be turned off.  In researching, it seems the H25 box is HD, handles SWM and do

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Directv remote programing

I'm trying to pair the directv remote with a new TCL television. All the functions of the remote are working except the volume button on the remote.  When I use the volumr bitton, a message appears telling me to pair the remote.  This is what trhe instructioncs are:  pressing the mut

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Accepted Solution

Will one Gemini box work across multiple Genies?

Recently got a Gemini box and installed it in conjunction with my DirecTV DVR whole home system. Most of the TVs that are connected by Genies are dumb TVs. I got the Gemini box with the hope that it would make apps accessible via it, turning them into pseudo smart TVs. That doesn't appear to be the

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How can I tell what the Model and type of remote control I have that came with my Original service installation years ago?

I have an old DIRECTV remote that is not pictured in any of the technical information I’ve tried to get help with. I had two receivers connected previously but only have one now but still have the extra remote. I am replacing the non working remote with an exact duplicate that was used in another r

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Accepted Solution

I want 4k sports with DIRECTV Sat.

I have the HR54 with wireless bridge and two C61W Genie minis and one C41W Genie Mini. I want at least 2 tvs to have 4k sports especially with Daytona 500 coming up in Feb. I believe my protection plan has me eligible for no cost upgrade, I contacted DIRECTV about it and they referred me to Gemini

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Will Gemini remote control bose cenimate

I have a Bose Cinemate II sound system. Will the Gemini remote be able to turn on/off and control volume for my Bose?

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Loose reception after watching for an hour

Loose reception after watching for an hour, get snowy screen and have to turn off receiver and back on again to get reception back. This happens on just one of my receivers (HR24-500).  I have reset with red button but still happens.

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External hard drive

I have a Genie HR54/500 HDVR. Is there a maximum size hard drive I can use? I haven’t looked at the back of the rcvr yet (hard to get to), but the manual indicates it has a SATA port and everything I’ve read online says to use eSATA. .???

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