DIRECTV Equipment

This problem started happening about two or three weeks ago. At first I noticed all of the episodes of a program that I had saved had disappeared. I thought maybe I was careless in how I deleted the newly recorded episodes of that program that I didn't want to save. But then I noticed it happened ag

Someone needs to fix the software so this doesn’t happen.

I have 2 identical venues with 12 direct TV receivers.  Each has many Vizio and other brand tvs.  Both venues I have the same identical HDMI over cat 6 product for transmission. Venue one works perfectly. Venue 2  I get intermittent 1 second black screens from time to time and

I'm getting the error code 611 on one of my televisions. I've checked the connections to the tv and the mini; they are both secure.  I have connectivity on the main Genie, and the other two minis.

I'm trying to help my parents navigate adding local channels. A storm took out their antenna recently, and they thought it would be better to add local channels vs getting it fixed. The receiver they have is a D12-300 and the package is TOTAL CHOICE® - NO LOCALS with a cost of $120.99 + $11.99 Regi

A few months ago, the DirecTV remote started to mess with our Klipsch sound bar. When you hit volume up on the remote, the TV indicator would start to go up but then immediately start going down all the way to 0.  The only way to turn the volume up was to get the TV's remote and use Volume up

My Gemini receiver is connected to my TV via HDMI cable to input 1. When I turn on my TV and Gemini using the remote control, the input is automatically changed to input 2. There is nothing connected to input 2. How do correct this?

Equipment: Philips Roku HD TV (model 40PFL6533);  RC66RX DirecTV remote control;  H24-700 DirecTV receiver. Issue: If I ‘power off’ the TV with the DirecTV remote control, and I wait 12 minutes or more, then I cannot ‘power on’ the TV with the DirecTV remote control (verified 8 separat

whole home feature suddenly stopped working

I'm just wondering if the scheduled programs on the dvr will record if the power is out? We're scheduled for maintenance the same day as a lot of recordings. Just wanted to know if we can expect to see them recorded when the power comes back on. Thanks and I can't believe this isn't addressed alread