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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Large button remote that works with direct tv

I need a large button remote control that works with Direct TV.

Question

21

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Closed

How to Uninstall Gemini

How do I uninstall Gemini without losing the DVR recordings? We have had the Gemini 3 weeks and had to restart 20+ times due to multiple errors. I already have Roku, so it's not worth it. 

Question

20

1

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My Non-DVR Receivers keep displaying "(DVR Name) has been disconnected from your home network. The playlist is no longer available"

We had issues with both of our DVRs a few months ago, and DirecTV sent us two 13 year old rebuilt DVRs to replace them with. Since they have been installed, I have been getting "(DVR Name) has been disconnected from your home network. The playlist is no longer available" messages on our non-DVR rece

Question

49

7

0

Accepted Solution

Official Solution

Closed

Ad plays when recording paused

We pay a LOT of money for our dtv/att service to be shown ads every time we pause a recording??? There has to be a way to turn this off. I won’t continue to pay for a service that turns my tv into a billboard every time I stop watching for a second. This is the kind of crap I knew would happen when

Question

3.7K

17

Returning equipment

How do I get a label to return equipment back to Direct TV

Question

70

2

0

Series Manager Stopped Recording

While traveling recently our home Genie only recorded two weekly episodes of shows in the Series Manager and then stopped. So we lost end of season episodes. Isn't the Series Manager supposed to keep recording all the New episodes? Is there a toggle/setting somewhere to make sure it does? Cannot fin

Question

21

1

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after a pause of tv show on direct tv dvr sound does not play when restarted

the dvr is connected to a denon receiver avr-x3700h a samsung tv is being used and the e arc is on

Question

3.2K

22

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Wireless Passkey

I have a dual-band (2.4G and 5G) wireless router with 2 networks setup - one for the family devices and one for guests. The family WiFi passkey starts with a lower-case letter, which the HR44-700 claims is an "invalid character", and it makes no difference which letter I select on the DVR setup. Ho

Question

32

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Accepted Solution

Gemini audio & picture

We’ve had directv for years and in December we got the Gemini box.  It was installed by a pro- not by me!! or Directv.  The audio gets garbled- maybe 10 seconds-  for almost every show.  And today a new thing started— it has rebooted 3 times today- the picture goes black and tak

Question

70

8

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Required equipment upgrade or lose local channels.

I have had tech's out at least 4 times to do this upgrade. My dish is at the peak of my house.  They look at it and say they can't go up there and leave.  Something to do with can't get off the ladder policy.  I'm 78 years old and can't replace it.  Directv put it where it 

Question

174

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