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DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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Remote drops FF/Stop requests

I have a Genie video bridge and C41W wireless client. This setup often does not respond to FF/FR and Stop requests. This has been a consistent problem following the install over a year ago, but I thought it was my equipment placement and possible signal interference from my WiFi. What I have done:

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Is there a current scam on sending new receiver to existing customer?

Last week I received a call from Justin (ID B101) saying he was an account manager with DirecTV. Said he was sending me a new receiver due to upgrades in my area.  He had a lot of information about my account with DirecTV.  He only asked that I give him the receiver ID from my present set

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5.7K

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Gemini is a disaster

We have a 1 in 50 chance of turning on the television and actually watching a show without having to reboot the Gemini and/or the DirectTV box once, twice, 10 times. We usually just give up and go to the bedroom to watch using the old Genie remote. sign us “Beyond disgusted” 🤢 

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239

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I had a complaint about Direct TV and gave a Google review and was asked to come to this site

well where can I start? I have had Direct TV for over 7+ years. I am moving and I SPECIFICALLY NEEDED MY TELEVISION/CABLE CONNECTED ON MONDAY JULY 1ST. I made the appointment a week in advance to MAKE SURE I WOULD GET MY SERVICE MOVED TO MY NEW ADDRESS ON THIS DAY, because I have a son with AUTISM a

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1.1K

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NCIS episode keeps trying to download to genie

Genie HR54-700 - The last episode of the last season of NCIS keeps trying to record to my genie, but shows up with 0 minutes. If I click on it, I can watch the episode, but I've already seen it. NCIS is not showing up in my series manager, yet this episode keeps showing up. I can delete it, but it c

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199

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Gemini requires resetting multiple times a day

I have a new directv satellite install in a new house for about a month. I have the Genie 2 and two Gemini units.The Gemini in our living room, which is closest to the Genie 2 requires resetting almost daily to get working. Essentially I turn on our TV and one of three things happens:1. Code 616 (ra

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645

7

Remote control for seniors

Does the Gmatrix A-TV2 remote work with DIRECTV?

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226

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4K and DVR HR54-200

How can I view programs broadcast in 4k yet keep my dvr?

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258

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ISO ADA / Large Button Remote for Direct TV

ISO ADA / Large Button Remote for Direct TV for seniors. ... I have read through others requests for this also, and DTV's response (for years!) of 'we'll forward this suggestion...'    WHY is DTV  not required to provide an ADA remote?   Is there a universal model that is c

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203

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gemini/genie power off

I just installed the free Gemini Co-locate package along with my Genie Gen 2, Model HR44-500. Everything works fine except for one glaring issue.  These two boxes are designed to dovetail together and work jointly.  When I press "Off" on the new Gemini remote, the Gemini goes off, the TV

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332

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