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DIRECTV Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
Remote drops FF/Stop requests
I have a Genie video bridge and C41W wireless client. This setup often does not respond to FF/FR and Stop requests. This has been a consistent problem following the install over a year ago, but I thought it was my equipment placement and possible signal interference from my WiFi. What I have done:
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189
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Accepted Solution
Closed
Is there a current scam on sending new receiver to existing customer?
Last week I received a call from Justin (ID B101) saying he was an account manager with DirecTV. Said he was sending me a new receiver due to upgrades in my area. He had a lot of information about my account with DirecTV. He only asked that I give him the receiver ID from my present set
Question
5.7K
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Gemini is a disaster
We have a 1 in 50 chance of turning on the television and actually watching a show without having to reboot the Gemini and/or the DirectTV box once, twice, 10 times. We usually just give up and go to the bedroom to watch using the old Genie remote. sign us “Beyond disgusted” 🤢
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239
1
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I had a complaint about Direct TV and gave a Google review and was asked to come to this site
well where can I start? I have had Direct TV for over 7+ years. I am moving and I SPECIFICALLY NEEDED MY TELEVISION/CABLE CONNECTED ON MONDAY JULY 1ST. I made the appointment a week in advance to MAKE SURE I WOULD GET MY SERVICE MOVED TO MY NEW ADDRESS ON THIS DAY, because I have a son with AUTISM a
Question
1.1K
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NCIS episode keeps trying to download to genie
Genie HR54-700 - The last episode of the last season of NCIS keeps trying to record to my genie, but shows up with 0 minutes. If I click on it, I can watch the episode, but I've already seen it. NCIS is not showing up in my series manager, yet this episode keeps showing up. I can delete it, but it c
Question
199
4
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Gemini requires resetting multiple times a day
I have a new directv satellite install in a new house for about a month. I have the Genie 2 and two Gemini units.The Gemini in our living room, which is closest to the Genie 2 requires resetting almost daily to get working. Essentially I turn on our TV and one of three things happens:1. Code 616 (ra
Question
645
7
ISO ADA / Large Button Remote for Direct TV
ISO ADA / Large Button Remote for Direct TV for seniors. ... I have read through others requests for this also, and DTV's response (for years!) of 'we'll forward this suggestion...' WHY is DTV not required to provide an ADA remote? Is there a universal model that is c
Question
203
2
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gemini/genie power off
I just installed the free Gemini Co-locate package along with my Genie Gen 2, Model HR44-500. Everything works fine except for one glaring issue. These two boxes are designed to dovetail together and work jointly. When I press "Off" on the new Gemini remote, the Gemini goes off, the TV
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332
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