New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-11734
All
Question
I have a tech coming out today to switch my set up from a wireless setup with the genie 2 to a wired setup because I lost internet?
So I was wondering why I called direct and told them I lost my internet and they said that my Geminis won't work and I needed to switch to a hardwired cable connection with regualr genie mini clients. Now I've done my research and know that they will continue to work just fine for satellite. I just
Question
263
6
0
Accepted Solution
Channels now missing on DirecTV App
We are a current DirecTV sattelite customer and had our Genie box replaced today due to a recent lightning storm. Now, a specific channel is missing from our lineup when streaming via the app. We have NBC Sports Bay Area (channel 696) as part of our sattelite package and immediatly after the technic
Question
216
2
0
Receiver info for the Winnegard Traveler Mission
Hello, We just purchased an older RV with the Winnegard Mission version, and was wondering if it is still usuable in todays world? We are DTV customers, but have the Genie & "mini" in our house and know they won't work. Is the H-24 still working? Any info would be greatly appreciated, thanks!
Question
82
4
0
Help with chromecast on gemini box
I have a new gemini box that says it has chromecast built in. In the apps section, there is no chromecast app like there was in my genie box. But when I click on the cast button on my phone or computer, I see a chromeast connection with the name assigned to the gemini box. When I click it, it says c
Question
1.4K
52
0
Replace an HR-24?
Hello: I may have to replace my HR-24, which looking at is nowadays considered to be fairly old. I see I can get a replacement from a couple of sites...all purchased essentially new (NOT from ebay), but once I get it...then what? I assume I'll need to contact Direct TV to get them to initialize it?
Question
482
13
0
Can I connect my Direct TV box(serial no. H23-600) to a new Vizio 4K Smart TV?
I would like help with connecting my Direct TV box to a Vizio 4K Smart TV.
Question
99
3
0
Accepted Solution
dish requirement
The house I moved into in 2020 has a direct tv dish installed. I've heard that the dish is no longer required if you have internet service. Can I get the dish removed and get the same tv reception?
Question
409
2
0
Can't get past opening screen with my Dish stream box and Genie Directv remote
I have reset the remote and reset the stream box. The remote should be like it comes out of the box. the remote now powers the box on and off. But when I turn on the box it says "lets get started" then takes me to a screen showing a remote. Tells me to press rewind and FForward for 3 second. I try t
Question
115
1
0
TV Ratio on HR24/500 Receiver
I change the TV Ratio on the Receiver to 16:9, but after leaving that screen, and choosing TV Ratio again, it always flips the ratio back to 4:3. Why is this happening?
Question
135
59
0

