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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
program remote for JBL Soundbar
Good morning , I am having trouble programming the direct tv remote for my direct tv remote. It is a JBL Cinema SB120. It is not on the list that appears under programming and none of the 9 options under "I don't know" work either. HELP
Question
213
4
0
Can't delete shows on the app
I've received conflicting info verbally from 4 agents on deleting content on the app. Does anyone out there have a satellite subscription to DTV with set top boxes and not able to delete content in the app's My Library? My setup has the Genie in my Living Room and a Genie Mini in the Master Bedroom.
Question
677
4
0
Accepted Solution
Returned Equipment Status
I terminated my service and I returned Directv equipment in a box provided by Directv with a tracking number, by checking the tracking number it shows that the box with the equipment has been delivered, but when I call customer service to confirm I am told that doesn't show on the system, can you he
Question
138
3
0
Gemini has error 623 everday
Freezes several times a day. Checked and restarted everything including modem. Even have a new box. Ethernet connected. Green band on cables. What else should I do.
Question
121
1
0
Non working apps on direct tv but I am paying for
Over the past week, I noticed a couple of the apps specifically Hulu and Paramount+ are not working. I contacted directly customer service and they had me reboot the TV and then I had to restart everything all the apps that are on my TV and I still can’t get Hulu, plus when I try to watch Paramount+
Question
93
2
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Pairing bluetooth remote controls with C71KW-400
Is it possible to pair more than one bluetooth remote control with the C71KW-400 box?
Question
228
6
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C71KW-400 Bluetooth Range
What is the bluetooth range of the C71KW-400 Cable box? If the bluetooth range needs to be extended, is there a bluetooth range extender that works well?
Question
122
7
0
Accepted Solution
Old Hot boxes and Rude Technician
I have one main box and three small boxes (2017) that are so hot one cracked the top of my dresser (I have photo but can't figure out how to attach it). I called for replacements since I was afraid of fire. An appointment was made; the tech never showed, never called. I called and made a second appo
Question
184
5
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Accepted Solution
Not receiving HD with an antenna
Local station CW is not HD on Direct TV. Purchased an antenna but still not HD
Question
120
2
0
Slowness when switching from recording to live TV
Our receiver is a Genie Gen 2, Model HR44-700. Lately, when watching a recorded program, and trying to switch back to live TV, it is agonizing slow. The screen will go black, and we can't get the guide to come up or change channels. Sometimes I can fix it by rebooting my internet router and reconnec
Question
201
3
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