New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-9189
All
Question
Business Ethernet Issue
Have 16 TVs at my business. All of them connect back to modem via 2 Ethernet cords. If one or the other are hooked up. Everything is fine. If both are connected than it kills the wifi signal and nothing works. Any ideas?
Question
53
5
0
can you downgrade from the genie 2 to the HR54
We have issues with the tower and do not wish to upgrade to the gemani
Question
151
14
0
Accepted Solution
New: "Your TV does not support this program's content protection" message
After more than 6 years, today I now get: "Your TV does not support this program's content protection. Replacing the TV's HDMI cable with component cables will allow you to view the program". I am sure that my old high end Panasonic plasma monitor/display (not a TV as it has no tuner) does not have
Question
20.8K
13
0
Ni encuentro el menú avanzado en mi receptor de directv
Estoy tratando de programar el control pero no me aparece el menu completo en mi receptor solo aparecen 2 configuraciones y ninguna de ellas con el nombre control remoto... por lo cual el menu aparece incompleto y necesito ayuda para saber como ampliarlo y así acceder a los otros ajustes
Question
43
1
0
Genie connection needed in order to use DirecTV app on TV/Phone/Tablet?
Does my Genie box and/satellite box need to be connected in anyway in order for the DirecTV app to work on my TV? Part 2 of this question: If i keep the power and the coax plugged into the Genie but disconnect the genie to the satellite box (subsequently to the tv) will my scheduled DVR recordings s
Question
122
3
0
Closed
receivers
is it possible to get multiple receivers that act independently of each other?
Question
35
0
0
"Info" button causing freeze on Directv satellite service
About 2 months ago, delays began on all tvs when opting "Info" or using "Search." The only fix seemed to be doing a reset on the receiver(s.) I finally gave in & called for technical support and was scheduled for a service call after troubleshooting. The next day a Tech Support person called to trou
Question
247
7
0
Accepted Solution
New tv
I received a tv for our spare bedroom-we already have 2 directv boxes (1in living room and 1 in master bedroom)-so I need another box or is there an easier way? Thank you for your help MB
Question
82
10
0
Guide Not Updating / Title Not Available about 4 days out
My guide (satellite dish) is essentially showing "Title Not Available" for all channels 5 days from now. I restarted the receiver yesterday, which seemed to resolve the issue. However, this morning, the same issue appears to be happening. Because of this, my scheduled recordings are not showing, nor
Question
172
4
0

