2 Messages
Today error code 622 on 2 of 3 directTV devices. 2 Advanced Whole Home Client recievers
C41-100 mfg date 10/16/13 and C41-500 mfg date 12/6/14.
Worked fine last night 2 of 3 errors 622 this AM. No storms or other problems also no wiring issues. Have unplugged all devices and reset only thing I have not done is to reset Genie on the TV that's still working.
It's like someone s has shut service off for both older devices. Help
Accepted Solution
detuch254
ACE - New Member
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5.2K Messages
6 months ago
Please reset the main Genie receiver, as it is responsible for providing the information to the Genie mini receivers. Error 622 is a loss of connection between the Genie and the Genie client. I assume that a red button reset on the main Genie receiver will fix your issue. If not, there could be a cabling issue/splitter issue between the clients and main Genie receiver.
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Accepted Solution
HondaMC1
2 Messages
6 months ago
Found the door to reset button on front of main Genie receiver and that corrected both mini's. all solved.
Thank You
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detuch254
ACE - New Member
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5.2K Messages
6 months ago
@HondaMC1
Great. Glad you are up and running.
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