1 Message
Can't find internet signal.
I installed the new modem they sent to replace my old modem/router. Now, my computer sees the internet, my phone sees it, but not the Direct TV.
1 Message
I installed the new modem they sent to replace my old modem/router. Now, my computer sees the internet, my phone sees it, but not the Direct TV.
Juniper
ACE - Expert
•
22.7K Messages
1 day ago
Was your DirecTV box connected to the old modem/router by Ethernet or WiFi?
Model of the box?
Typically you need to reset network defaults before you can setup connection to the new router. Menu > Settings & Help > Settings > Internet > Advanced
Does your router support 2.4GHz and 5GHz for the WiFi bands?
0
0