44 Messages
Digital out on DirectTV Mini Genie
In looking at a pic of the back of the Mini Genie, it looks like
it doesn't have an optical out for my wireless headphones. Please
correct me if I'm am overlooking something, but it looks like I have
to connect with RCA cables. I'm confused...I thought RCA cables
were analog, so why does it say Digital Output? Do I need some kind of adapter?
shannon02
ACE - Expert
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20.9K Messages
7 hours ago
Depends on the model number of the Mini some have optical outputs, the digital audio output uses a coax cable with RCA connectors that is called a digital audio cable. There are adapters to change between the 2.
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tbill1
44 Messages
7 hours ago
As I possible new customer , would I be able to request one that has optical? I thought the c61 was one of the latest ones and it does not have it. I'm guessing the C71 is the same.
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shannon02
ACE - Expert
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20.9K Messages
7 hours ago
The C71KW Gemini does have optical out it is labeled as digital audio. DTV doesn't allow you to request a specific model number but the tech may have or can get it.
I thought I saw a Mini with optical out but looking at pictures I was wrong so the only the C71KW has it.
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DIRECTVhelp
Community Support
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254.7K Messages
7 hours ago
Appreciate the input, @shannon02! Kesiah, DIRECTV Community Specialist
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tbill1
44 Messages
6 hours ago
Now I am really confused...Is there both a C61 and a C61k? Because I saw a pic of the back of a C61k that did have optical out. Saw a picture on Amazon which was just identified as C61 and it didn't have it.
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DIRECTVhelp
Community Support
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254.7K Messages
5 hours ago
C61k is a 4K Genie Mini that decodes 4K programming and has Optical Digital Audio, while C61 is a Genie Mini that only has Digital Audio Output. Kesiah, DIRECTV Community Specialist
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tbill1
44 Messages
5 hours ago
Can you confirm that the tech would probably have as many of 5 - c61k or c71k in
his truck for a new install? If not, why can't I get (order) what I want/need -according
to shannon02 ?
(edited)
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shannon02
ACE - Expert
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20.9K Messages
5 hours ago
DTV usually doesn't install a C61K unless there is a 4K TV to connect it to. I didn't think of the C61K when I was looking. The standard install is 4 TVs so the extra mini will cost extra.
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tbill1
44 Messages
5 hours ago
I don't have a 4k tv, but I have 5 older TVs and surely my next one will be a 4k. I don't understand how a service that I would be paying a lot of money for won't give me what I need? What's the big deal why they wouldn't? They would rather not have my business for at least 2 years than give me the boxes I need. Doesn't make much business sense to me.
(edited)
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