New Member
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2 Messages
new wireless video setup with HD dvr and 2 minis
We recently had the new wireless home setup installed. Which includes main HD dvr, 2 minis, wireless video bridge box and decon. It was all connected to a swm 4 way splitter.
We got new home internet service which also uses coax cable as well. When they were installing it they didn't pay attention to which coax cable the were trying to connect to the new modem. The tech got irritated and tried all the coax cables until we pointed out that our directv uses them as well and he didn't bring internet cable to up stairs yet. He claims he connected all the coax cables to right spot on the splitter yet we now have an error 775 showing on tv.
So what is the correct wiring setup for the swm 4 way splitter and other boxes? And how do we connect out new network to said equipment. The two minis did not need a coax connection because they were both set up as wireless ones and just have power supply cord and cable to the tv.
shannon02
ACE - Expert
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21.3K Messages
3 years ago
You can't use DTV's coaxes to connect any other service. They need to run their own coax. The HR44/54 Genie and the HS17 Genie2 can use either an Ethernet cable or they can use WiFi to connect to your home internet system, once connected to the internet the Genie will supply it to all other DTV receivers only.
The 775 means they didn't connect the coaxes correctly as the power for the SWM LNB has to be connected to the red power pass through port on the SWM splitter so if you have an HR54 Genie or HS17 Genie2 the coax from that must be connected to that port.
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Brayfamily
New Member
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2 Messages
3 years ago
Yes I know they need their own. As I said above our internet service tech wasn't paying attention to the coax cables inside and unplugged the ones for directv thinking they would work. we told him he didn't bring the internet coax to inside our house yet. Our internet has its own coax for it and so does our directv.
YET HE DID NOT KNOW FROM WHERE HE UNPLUG EACH COAX THATS DIRECTV SYSTEMS. so our system isn't connected correctly. And I'm needing to know where each coax that's for our directv needs to be plugged into.
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shannon02
ACE - Expert
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21.3K Messages
3 years ago
All DTV coaxes connect to the SWM splitter. The coax from the dish is connected to the single port on top, the power inserter's "To SWM" port (the "To IRD" port is not used) or the HR54 Genie/HS17 Genie2 connect to the red power pass through port all other coaxes connect to any open port.
(edited)
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