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C

New Member

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1 Message

Friday, April 10th, 2020 3:48 PM

Prepaid shipping label for return

I canceled my directv service last month and did not receive a prepaid shipping label or return kit. I live where getting to a UPS Store is not easy cause of the pandemic and is in another state 45 minutes away. The UPS Customer Center told me that if I had a prepaid label, I could drop it off there. I need to a prepaid shipping label to sent my directv equipment back

Can I get some help please.

ACE - Sage

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46.1K Messages

5 years ago

Are you sure that you even need to return that equipment? What are your DVR/Receiver model numbers? Older equipment doesn't need to be returned.

New Member

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1 Message

I've received a letter in the mail that says return your equipment but no prepaid shipping label. The model numbers are, 1 big DVR box HR34-700 and 3 mini boxes C31-700

NEED HELP?