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N

New Member

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3 Messages

Saturday, April 9th, 2022 8:23 PM

RC73 remote will not turn tv on or off

My RC73 remote functions work to change channels, volume and guide. But I cannot turn my Vizio tv on or off. 
What should I do? 

litzdog911

ACE - Sage

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44K Messages

10 months ago

What DVR/Receive model number?

Have you tried all of the Vizio codes?

New Member

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3 Messages

10 months ago

I do not know model numbers or Vizio codes. Thank you for your reply. 

DIRECTVhelp

Community Support

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16.9K Messages

10 months ago

Hello @Nativeg8r , I am here to help you with the remote control issue.
 
To better assist you, can you please check the back of your TV to confirm the model of your device

Let us know this information , so we can check if its compatible with the remote.

Alex, DIRECTV Community Specialist

New Member

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3 Messages

10 months ago

The tv is a Vizio model: E500i-A1

Thank you for helping! 

DIRECTVhelp

Community Support

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16.9K Messages

10 months ago

You are welcome @Nativeg8r  and thank you for providing the information

To help you see if the remote is compatible you can check this link that can identify the code you are looking for.

Once you are on the page select your DIRECTV remote control you have and then a second window will pop up with all the codes.

Alex, DIRECTV Community Specialist

New Member

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4 Messages

2 months ago

Hello, I am having the same problem noted above. My old RC73 would turn my Vizio VX37LHDTV10a on/off. My dog destroyed my remote so I got a new one. The new remote will control volume & channel, but will not turn the TV on/off. 

Any assistance would be appreciated.


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