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Tuesday, September 12th, 2023 11:27 PM

Remote control

I had to get a new geenie remote because buttons on my original remote stopped working. The issue with the new geenie remote is that it won’t connect to the sound bar meanwhile the original one can still control the volume. How do I get my new genie remote to connect to my sound bar?

Community Support

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254.4K Messages

1 year ago

Having your new Genie remote paired to your sound bar shouldn't be a problem. You can follow the next steps to program your Genie remote to control TV functions or any external soundbars:

 

1- Point the remote at your Genie HD DVR, Genie Mini, or Wireless Genie Mini.
2- Press and hold the MUTE and ENTER buttons. Stop when the green light at the top of the remote blinks twice.
3- When the TV screen displays Applying IR/RF setup, you are in RF mode and ready to program the remote.
4- Power on the device you want your remote to control.
5- Press MENU on your remote.
6- Select Settings > Remote Control > Program Remote.
7- Select the device you wish to control with the remote.
8- Follow the on-screen prompts to complete programming.

 

Furthermore, let's meet through a PM so we can properly assist you with this process. Santiago, DIRECTV Community Specialist


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