Do you have directv stream or directv satellite service? What device are you using to log onto your directv account? Have you tried a different browser, device, etc? Also, ensure that ad-blockers, VPNs, and other antivirus software is turned off when accessing the directv site.
You can try change the devices and enter your account again. I used to have same issue on PC. However, when I enter my account again on mobile, the problem is solved
Using a VPN is blocked if they can detect it. A VPN is generally used to try to bypass location limitations and that very well may violate their content licenses with the networks, so they don't allow it.
detuch254
ACE - New Member
•
5.2K Messages
1 year ago
Do you have directv stream or directv satellite service? What device are you using to log onto your directv account? Have you tried a different browser, device, etc? Also, ensure that ad-blockers, VPNs, and other antivirus software is turned off when accessing the directv site.
0
0
robertrooker
2 Messages
10 months ago
You can try change the devices and enter your account again. I used to have same issue on PC. However, when I enter my account again on mobile, the problem is solved
0
0
robertrooker
2 Messages
10 months ago
Hope that my method is useful for you
0
0
Jubinville
4 Messages
10 months ago
No, but I use computer and Mobil devices with a Canadian IP, it’s probably why I can’t long in. But I don’t know the solutions.
0
0
bcbsncjlj
ACE - Expert
•
6.2K Messages
10 months ago
The service is only supported in the USA. Why are you using a Canadian IP?
0
0
Jubinville
4 Messages
10 months ago
I try to use an American IP, via expresVPN using a server in Miami. It’s don’t work.
0
0
litzdog911
ACE - Sage
•
46.1K Messages
10 months ago
DirecTV generally won't work via a VPN.
0
0
bcbsncjlj
ACE - Expert
•
6.2K Messages
10 months ago
Using a VPN is blocked if they can detect it. A VPN is generally used to try to bypass location limitations and that very well may violate their content licenses with the networks, so they don't allow it.
0
0
Jubinville
4 Messages
10 months ago
Thank you for the information
0
0