
Streaming Account
Learn how to manage your Streaming account.
805
All
Question
Gemini remote
I recently subscribed to Directv streaming and was sent the Gemini remote. I currently have Roku and am happy with it. I am not sure if I am being billed for the Gemini remote. I haven't installed it yet as I don't want to pay any more than I need to. I am an elderly lady living on social security.
Question
4
1
0
ESPN Unlimited Restrictions Not Posted
When there was an announcement about ESPN Unlimited access, it was said that DirecTV Stream customers would have access to the service. Once November 30 passed, I called in and I’m being told that because my apartment complex is providing the basic service I don’t qualify, even though I’m paying for
Question
43
1
0
Can’t sign up for service.
I tried signing up for Directv with internet service on the website and every time I try putting a debit or credit card it won’t take it. It lets me pick the package I would like to go into but when I get to the payment and click submit it comes back with an error message. Saying authorization decli
Question
150
14
Stop with the pushy sales calls!
I’ve been a customer for many years. I would say satisfied - BUT - this is the third call I’ve gotten from hour pushy sales team saying (very quickly I might add) “as a thank you we are giving you an additional streaming (thing) for a cost of ($$) ok? I imagine some don’t hear the fast speaking with
Question
42
6
0
How to buy a Gemini Air device
How does one buy a Gemini Air device? What does it cost, to purchase it outright. Is there a monthly usage fee once purchased (i.e. Not leased) if using with DirecTV Stream service.
Question
1K
6
0
Closed
Three-month free premium channel promotion
When I signed up for DirecTvStream, I was promised the free premium channels for three months. Five channels: HBO Max, Showtime,Starz,Epix and Cinemax, all for three months. After being on chat last Saturday for a very long time, the Loyalty Representative put HBOmax on my account for TWO months and
Question
532
7
0
NEW USER, CANNOT ACCESS MY DIRECT TV ACCOUNT
First off I couldn't even get to the direct Tv site. I figured out that my VPN setting was the problem, that's not fixed. Now, I cannot access my own direct tv site. It doesn't recognize my username, doesn't like my account number as a way to login.
Question
77
2
0
FS1 stream limit
I only have one device streaming FS1 but when I tried streaming FS1 on another device in my home it won’t allow. I thought the limit is 3
Question
81
2
0

