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A

New Member

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6 Messages

Sat, Aug 28, 2021 5:13 PM

CARE CODE 500

For the last month on my ATTV app (and now direct TV stream) I have gotten “something went wrong try again later. Care code 500” on my Roku tv’s. After spending 12+ hours on the phone with ATT/DIRECTv support there is nothing anyone can tell me. Now the “my att” app is giving me the same error code. I am so frustrated at this point, I’ve spent four hours on the phone today to be told “it’s been escalated to our back room team.” Which is what I’ve been told for a month now. If anyone had this issue and has had any luck fixing it PLEASE reach out. ATT is about to lose my business for all services over this. 

Jeffster

ACE - Professor

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39 Messages

2 m ago

Duplicate post 



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