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C

New Member

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3 Messages

Wed, Aug 10, 2022 12:13 AM

Change subscription

I just upgraded my package. Does anyone know how long it will take to update to the new package. I have logged out and back in but still my original package. Just wondering if anyone might know. Thanks 

Accepted Solution

detuch254

ACE - New Member

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2.1K Messages

2 m مضت

Did you upgrade by calling in or online? It should take effect very soon. Do you see that you are subscribed to the upgraded package online at DIRECTV.com?

Accepted Solution

Ludwick577

ACE - New Member

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2.2K Messages

2 m مضت

Last time I upgraded it took about an hour. What device are you using? Uninstall / reinstall if u are using the app. Restart the box if u are using their stream box.

New Member

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3 Messages

2 m مضت

I did it online and the website does show my upgrade. I'm sure it just take a little while to update. 

New Member

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3 Messages

2 m مضت

Roku.... I have not tried to reinstall the app. I will give that a try. I appreciate both of you for your time and quick responses. Have a great evening. 

God Bless


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