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C

New Member

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1 Message

Friday, January 6th, 2023 5:17 PM

Changing my autopay date

Is there any way at all to have my autopay date moved from the 3rd to the 10th of the month? I've been a streaming customer for the past 4-5 years. I don't want to have to cut my service just to have to sign up all over again in order to get a later autopay date.

ACE - Expert

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6.2K Messages

2 years ago

Outside of cancelling and signing back up on the day you want payment to start is the only option.

ACE - Sage

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46.1K Messages

2 years ago

Right. Your payment date is based on the day your started service. There's no way to change it, short of canceling and resubscribing on the desired date. 


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