New Member
•
2 Messages
directv stream log in issues
I was an ATT TV customer before the change to DirecTV Stream. I cannot log in to DirecTV on any Roku device. All other apps on the Roku work well. I can log in to DirecTV easily on any IOS device, my DVR, and my Apple TV device. I have reached out to Roku and they say it is ATT's responsibility for App software. ATT reps have not helped despite multiple phone calls. I have tried every solution offered including changing passwords, deleting the App etc. Every time I try to log in on a Roku it does not accept the credentials. Any solutions? I like the Roku devices and certainly would prefer not to buy more streaming devices.
Thank you
litzdog911
ACE - Sage
•
46.1K Messages
3 years ago
Right. When I signed up for DirecTV Stream is made sure to use a different email address to avoid having the accounts get confused. No issues.
0
BruceBrown
New Member
•
2 Messages
3 years ago
Thanks. I initially signed up for the streaming service through ATT TV which then sold/merged with DirectTV stream I guess. All of my account info and billing etc is via ATT so my email address and password are the same for ATT and DirecTV stream. I'm not sure how to change the account email sign in without affecting one or the other. I've tried changing the password with no luck. Thanks for the advice!
0
0