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J

1 Message

Tuesday, January 16th, 2024 8:01 AM

Escalations

I need to speak with someone at a higher level than customer care.   Since day one I have not been give accurate information and this is the reason I left xfinity.

Community Support

 • 

254.6K Messages

11 months ago

Hi @Jazzy0131, we're sorry to know that you haven't received accurate information. We'll send you a DM to connect on this and provide you with the customer service you deserve. Gabriela, DIRECTV Community Specialist


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