Announcements
Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

L

New Member

 • 

1 Message

Tue, Sep 14, 2021 12:42 AM

Getting error code when signing in

I have the app downloaded, and just did the update.  When I try to sign in with credentials, it gave me an “error unknown” and now can’t even get back to try and log in again

bcbsncjlj

ACE - Expert

 • 

565 Messages

1 m ago

What device?  Delete the app and download again.

DIRECTVhelp

Community Support

 • 

11.1K Messages

1 m ago

Hi @Lelajo14 Thanks for reaching out.


Please try to uninstall and reinstall the app and make sure whether your devices are compatible here.



In case you need further assistance please let us know!


Katherine, DIRECTV Community Specialist


New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.