New Member
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3 Messages
Is there a way to see if someone else is watching my service
I received a message that there can only be 2 streaming out of my home area
New Member
•
3 Messages
I received a message that there can only be 2 streaming out of my home area
bcbsncjlj
ACE - Expert
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6.2K Messages
5 months ago
Nope. Sounds like the service thinks that you are not locate at your base. Most likely the issue is your internet provider has moved your modem IP address outside your home location. This is a known issue.
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DIRECTVhelp
Community Support
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254.4K Messages
5 months ago
Hello, @krohmers. We apologize if you are experiencing difficulties streaming your favorite shows. Have you verified that your device is connected to your home Wi-Fi? If you suspect someone else is using your account, consider resetting your DIRECTV password. Please send us a DM if you have any more questions. Our Social Care team is ready to assist you. Kharl, DIRECTV Community Specialist
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