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4 Messages

Tuesday, January 9th, 2024 1:59 AM

Just signed up for DIRECTV and it won’t let me log in

I just signed up for DIRECTV about an hour ago and now it won’t let me log in. A care code comes up. I’ve tried to reset my password but it acts as if my email doesn’t even exist. I’ve tried everything. Please help! Agent has been called and they can’t access it either 

ACE - New Member

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3.3K Messages

11 months ago

Try using a different email. Did u have the same email with Directv Satellite or any ATT  product?

4 Messages

11 months ago

I don’t believe so. How would I use a different email? I only have one account with DIRECTV now I just signed up for the first time. 

2 Messages

11 months ago

Exact same thing happening to me tonight.  Tried signing up for the service, got an email confirming the order, now it is acting like my account doesn't exit.

4 Messages

11 months ago

UPDATE! It looks like I just had to wait about an hour for my account to register because I finally got in! 😊

2 Messages

11 months ago

That's good news.  It's been just under an hour for me, so I'll keep trying.  Servers must be updating slowly tonight or something.

4 Messages

11 months ago

Right! I will be canceling it, got me all worried already and I just got it, I don’t have time for that! Good luck should be working soon for you!


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