4 Messages
login
why am I getting an error message everytime I try to get to a login screen. I went through att previous and when I even press DirectTv on there screen it takes me to same error message.
4 Messages
why am I getting an error message everytime I try to get to a login screen. I went through att previous and when I even press DirectTv on there screen it takes me to same error message.
Accepted Solution
bcbsncjlj
ACE - Expert
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6.3K Messages
20 days ago
Go to your account located here Account Overview and change your credentials.
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bcbsncjlj
ACE - Expert
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6.3K Messages
20 days ago
AT&T? AT&T has nothing to do with DirecTV Stream. They are 2 separate companies. What is the error message or code you are receiving? What device are you using? You should never see the AT&T login screen. Do you separate login for AT&T and DirecTV Stream. They should always be different.
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tianik
4 Messages
20 days ago
That is not so, I bought my DT stream directly with ATT and yes everything about it was directly on my ATT. I do know they separated the info now but they have a link to our Direct Tv streaming right on their site but it goes to an error message. So I thought that link was broken so I went out and googled DT and clicked to log into and get same error message. There is no way to see my account.
if someone here has a login link I can log into from here that would be great.
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Ludwick577
ACE - New Member
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3.5K Messages
20 days ago
Do you use the same email on more than one account or ATT/Directv product? Or in the past? Dtv Stream needs a separate email. Try to login on chrome using an incognito tab
(edited)
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tianik
4 Messages
20 days ago
I guess you are not understanding. First I can’t get to a log in screen to do anything. And even if I could get there I should be able to use the same credentials,
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tianik
4 Messages
20 days ago
Thank you. That was all I needed. I did not have to change my credentials at all and I got signed in,
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