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A

New Member

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2 Messages

Tue, Sep 14, 2021 12:04 AM

Need help with Signing Into Direct TV

ATT Now customer, who was switched by ATT to DirecTV Stream and I can not sign in. I had DirecTV back in 2017 and cancelled in 12 Dec 2017.  DirecTV does not recognize my ATT Now acct. 

bcbsncjlj

ACE - Expert

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554 Messages

1 m ago

"DirecTV does not recognize my ATT Now acct"  DirecTV accounts are not DirecTV Stream accounts. They are 2 different paid subscriptions. Do you really mean this statement? Are you a subscriber now?

New Member

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2 Messages

1 m ago

DirecTV stream is the one referencing my old DirecTV acct. I am trying  to link ATT Now to DirecTV Stream as ATT has switched me.

bcbsncjlj

ACE - Expert

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554 Messages

1 m ago

AT&T TV Now no longer exists. It's mow DirecTV Stream. Your DirecTV account is not DirecTV Stream. They are totally different.

DIRECTVhelp

Community Support

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11K Messages

1 m ago

Hey @Apitheous. Here to help!

We understand your concern with your DIRECTV stream log in, please use this link, there you can try to reset your password by going to the forgot password section and after that try to change your user ID.

Please give it a try and let us know if it helps.

David, DIRECTV Community


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