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T

New Member

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2 Messages

Sunday, November 6th, 2022 12:09 PM

Secure mail key for email account

I'm trying to obtain a secure mail key for one of my sbcglobal.net email accounts so I can access it through Microsoft Outlook. When I try to follow the links and procedures available to do so (e.g., https://www.att.com/support/article/email-support/KM1240308) I keep getting redirected to my DirecTV Stream account which has no such feature. I've tried calling AT&T and Directv support but have not found anyone to help.

I've successfully obtained secure mail keys before but something has changed and I can't get to the right webpage/site.

How can I obtain a secure mail key for my sbcglobal.net email account?

ACE - New Member

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5.2K Messages

2 years ago

You posted in the wrong forum. Try the AT&T Community Forums. This is dedicated solely for DIRECTV STREAM and DIRECTV satellite subscribers, not email subscribers.

Link here:

https://forums.att.com

(edited)

New Member

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2 Messages

2 years ago

Thank you, detuch254. However, I am both a Directv Stream subscriber and email subscriber. My issue appears to be at the intersection of both because my attempts to obtain a secure mail key keep getting redirected to my Directv account. As you suggested, I have also posted in att forums. Thanks for your help.


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