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New Member

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3 Messages

Wednesday, May 3rd, 2023 4:47 PM

Suspend Service

I live in Florida where I have Direct TV service and I also spend 4 months in New Jersey.  Can I suspend service while  in NJ

ACE - New Member

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5.2K Messages

2 years ago

What service are you referring to, just to ensure I give you a proper answer? (There is DIRECTV STREAM and DIRECTV satellite which are two separate services)

New Member

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3 Messages

2 years ago

Direct Stream

ACE - Expert

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6.2K Messages

2 years ago

There is no suspend for the DirecTV Stream service. Of course, you can use the service anywhere you have a internet connection. You can cancel and then subscribe again in the future if you wish.

New Member

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3 Messages

2 years ago

Direct Stream

ACE - New Member

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5.2K Messages

2 years ago

@dtloftus25 

bcbsncjlj has the answer for you. You cannot pause service, you must cancel it and then resubscribe (easy to do online AFAIK).

Community Support

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254.4K Messages

2 years ago

Yes. You can suspend the service for up to 270 days with no fees. Prorated charges may apply. Another option is to enjoy while in NJ with our DIRECTV App. Let us know via Direct Message to further assist you.

Jairo, DIRECTV Community Specialist

ACE - Expert

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6.2K Messages

2 years ago

@DIRECTVhelp Not DirecTV Stream. DirecTV satellite you can. Read the post guys.


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