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J

New Member

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2 Messages

Tuesday, November 29th, 2022 3:20 AM

Unlinking ATT Yahoo Email from DirectTV account

I think because of the security on ATT Yahoo email, my DirectTV account requires me to frequently login and when I do, I have to reset the password. I have found instructions on how to do this from DirectTV but when I click on the myAT&T profile link, it directs me back to DirectTV. I have tried going to Yahoo Mail and changing my profile there, but it takes my back to DirecTV too. Where in DirectTv can I unlink this email account?

https://www.directv.com/support/satellite/article/KM1184641/

Remove a linked account

  1. Go to your myAT&T Profile. Sign in if asked.
  2. Scroll to Account Settings and select Linked accounts.
  3. Choose Remove this account for the account you want to unlink. If you try to remove a canceled account with a balance due, we’ll ask you to make a payment.
  4. Select one of these, if asked:
    • A secondary user to replace you as the primary user
    • No one
  5. Choose a new primary account, if asked.
  6. Follow the directions to remove the account from your ID.
bcbsncjlj

ACE - Expert

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3.7K Messages

2 months ago

Best to contact support for direction. 

New Member

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2 Messages

2 months ago

I tried.  I kept getting bounced around.  Att said it was a directtv problem and directtv said it was an att problem.  Nobody would help.

bcbsncjlj

ACE - Expert

 • 

3.7K Messages

2 months ago

Well, no one here has access to subscriber accounts. Maybe just cancel and signup again with a different account.


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