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K

New Member

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1 Message

Saturday, September 17th, 2022 11:39 PM

Watching New York Locals in Connecticut

I have direct tv stream, called and asked them how I could watch New York Channels in CT. They told me to change my zip code and it should work, but when I try it says that it’s already using my billing zip. Any ideas how I can do it? 

ACE - Expert

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1.2K Messages

2 years ago

Who told you to change your address to let you change your locals - a DirecTV rep?  If so, they shouldn't have, unless you indicated to them that you actually live in the New York region (which part of CT is in).  I know you don't want to hear it, but DirecTV is only allowed to offer the locals for your actual location.  They don't really know where that is, so they use the zip code from your payment method (credit card), since the credit card issuer usually validates that.  So "changing your zip code" in this case means changing the billing address for the credit card you use for payment.  If you can actually do that to an address that would get NY channels, then that should work - otherwise not.


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