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Thursday, February 9th, 2023 9:24 AM

Adding unlimited DVR to legacy Go Big account

I have one of the legacy Go Big accounts. Over the years the price has gone up and it's now at $89.99/mo. with the 20 hours of cloud DVR and free HBO Max from AT&T.

I want to add the unlimited cloud DVR but when I do that on the confirmation page the monthly charges list $114.99/mo. current and $99.99/mo. new and the base package of Go Big as $114.99/mo. for both current and new.

Before I submit, is it going to actually charge $99.99/mo. or will it bump up to $114.99/mo.? I think it will be $99.99/mo. but seeing the current charges being $114.99/mo. makes me wonder this will mess up the legacy account I have.

Community Support

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254.4K Messages

2 years ago

Hi there. In DIRECTV, our commitment is for you to enjoy all our benefits. Please, meet us by PN with more details about this issue, so that we can look closely. We're here to help.


Yenny, DIRECTV Community Specialist.


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