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DIRECTV STREAM Setup & Equipment

DIRECTV STREAM Setup & Equipment

Help for activating and setting up your streaming experience.

1.6K

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New service device Gemini Air - Frequent Black screen on TV startup

I read a resent post on this topic and a DirectTV rep. Moved this issue up the tech help level and no still no reply. Why does about every 5th TV startup with DirectTV remote results in a needed reset of Gemini Air devise to correct a black screen at startup? TV Sony Bravia 4k,  5 years old Th

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350

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Volume runaway

Using Directv Genie Hisense TV and Yamaha RX-A880. When I increase volume using the Directv remote it runs away...I mean after I release the toggle to stop increasing it goes WAY TOO HIGH. When I turn off CRC then it won't do anything. TV is using HDMI3 and audio is using fiber optic port.

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34

5

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Setting up C71KW remote

I just subscribed to Directv Stream and ordered a new remote. It came with no information, so I started watching Youtube videos, but nothing worked for me except getting the lights at the top to blink blue-red.  How do I pair it with an LG TV?

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55

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Record Series

Question. If I schedule a series recording, where do I find it later on? My choices are nowhere to be found. 

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23

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Care code 201

I cannot connect to directv stream through my samsung tv app that was downloaded. I get error care code 201 incrrect user id or passwordThe username and password are correct as I have set it up on my 2 other tvs via firestick.

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2.1K

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“No internet connection” even though wifi is fine

TV screen says “No Internet Connection” even though wifi is ok, and I have to keep restarting my TV

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40

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Screen Saver plays commercials even when turned off

I have my screen saver turned off because it's annoying to see an Untuckit (or any other) commercial every single time I pause the video for more that about 15 seconds. Lately its been Untuckit non-stop.  Why does the interface have a place to turn off the screen saver if it doesn't turn it of

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23

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All Gemini Air Lose internet connection

After 8 to 10 hours of no watching my Gemini Airs loses internet connection. They say they are coonected to wireless but have no internet.  Av restart of the air is the only fix.   This is happening on all three of my geminis  The network is setup properly and the signal is excellen

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413

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remote doesn't control volume

Two identical TVs (LG). One remote installed controls volume and one doesn't.  On a different TV (Samsung), installing the remote took me to a dialog to control volume, but I cannot figure out how to get into that dialog for the other LG TV or the fourth TV in the house (Sharp) that also doesn

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2.9K

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Accepted Solution

My Direct TV remote asks to be paired each time I power up (turn on) my TV

I have a DirectTV stick, and my Direct TV remote asks to be paired each time the TV turns on. However, all of the commands on the remote work during the process.  What's wrong.... How can I stop the message appearing.....

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