3 Messages
AT&T Internet Air and Gemini
I've been using my Gemini box for a couple years connected via ethernet cable to Xfinity Internet with no issues.
I now have AT&T Internet Air and can't use the ethernet cable, so I have to use WiFi.
The Gemini says its connected to my WiFi but it doesn't work. I found some posts in the Forums here about it, but I haven't been able to make it work.
Any suggestions?
Jim
Accepted Solution
Bertone
3 Messages
4 months ago
Reset both the Gemini and the AT&T unit, and it now works. Thanks for the help!
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bcbsncjlj
ACE - Expert
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6.2K Messages
4 months ago
What do you mean it does not work?
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Bertone
3 Messages
4 months ago
I just get a blank screen, then it shows the screen to trouble shoot the internet connection.
When I trouble shoot the internet connection, it say everything is connected.
Sorry I wasn't clear.
Would photos be helpful?
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detuch254
ACE - New Member
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5.2K Messages
4 months ago
Yes, photos would be helpful. I’m a bit confused on why the Ethernet wouldn’t work with the router you are using with AT&T Internet Air.
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lou_do
ACE - New Member
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628 Messages
4 months ago
If you were using the Gemini on another company's Internet, factory reset the Gemini before you try to hook up to the new AT&T Internet Air.
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