New Member
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7 Messages
ATT RG Unit
When I had ATTUverse the RG had a coax cable connected to the "cable" male connector on the back of the RG. When I switched to DirecTV Streaming every connection on the RG essentially stayed the same. My question is, do I still need a coax cable connection to the RG?
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Official Solution
JefferMC
ACE - Expert
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36.9K Messages
3 years ago
That would be a welcome change.
The OP was talking about his Residential Gateway, the AT&T device that connects his home to the Internet. Whether or not he has DIRECTV Satellite service has no bearing whatsoever on whether or not he should or should not have coax on his RG.
RGs do not have anywhere to attach an HDMI cable.
The answer is that it depends on how your RG was connected to the network when you were first installed. If the coax was only there for connecting your U-verse TV receivers, then you no longer need that connection. If the coax was also used for your run from the NID to the RG, then you would still need it.
So... is there a cable in either the Green port or the Red port on your RG. If so, then that's how your RG connects to the AT&T Network, and you no longer need the coax connection. If the Red and Green ports are both empty, then you need to leave the coax connection.
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DIRECTVhelp
Community Support
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255K Messages
3 years ago
Hello @dflowers , we want to help clear things up.
Coax cables are required for RG units when it is used for DIRECTV Satellite service. In the case, for DIRECTV Stream, it would be necessary the power cable and the HDMI cable. It does not require a coax connection.
Let us know if you have additional questions, we're here for you.
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sdyer6355
New Member
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6 Messages
3 years ago
Can you please give me an address where I can send this device back to. Y'all have sent me a new one, it works great. I love it. I've already set up a pick up time to have it picked up. All I need is a address please
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litzdog911
ACE - Sage
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46.4K Messages
3 years ago
@sdyer6355
You don't send it back. See my response to your other post.
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