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Sunday, August 14th, 2022 7:42 PM

Audio, but No Picture

Randomly my screen will go black but I will still have audio. I've restarted the router and cable box but it doesn't resolve the issue. Anyone else have this problem? I cannot get help from tech support or customer service.

ACE - Sage


45.7K Messages

2 years ago

What streaming device are you using to view DirecTV Stream? Cable box?

Does this only happen with your DirecTV Stream service?

When did the problem start?

What channel(s)?


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