Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

S

New Member

 • 

1 Message

Sun, Aug 14, 2022 7:42 PM

Audio, but No Picture

Randomly my screen will go black but I will still have audio. I've restarted the router and cable box but it doesn't resolve the issue. Anyone else have this problem? I cannot get help from tech support or customer service.

litzdog911

ACE - Sage

 • 

43.4K Messages

2 m مضت

What streaming device are you using to view DirecTV Stream? Cable box?

Does this only happen with your DirecTV Stream service?

When did the problem start?

What channel(s)?


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.