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A

New Member

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2 Messages

Thursday, April 20th, 2023 9:35 AM

Closed

backlit remote

How do I get my free backlit remote

ACE - New Member

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5.2K Messages

1 year ago

I’m puzzled who promised you such a thing, as DIRECTV STREAM has never had free backlit remotes (or regular remotes for free to begin with). Some remotes are backlit while others aren’t, so it’s a little confusing. If you want to have a DIRECTV STREAM backlit remote without having to pay a whole lot, try online (eBay, Amazon, etc).

Community Support

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20.6K Messages

1 year ago

Hello There. To improve customer satisfaction and decrease churn, we are offering one Backlit remote or one Genie remote to separate targeted groups of customers at no cost. Customers that are eligible for this remote should receive a notification. If you need further assistance, please let us know. Thank you for being part of DIRECTV 💙 Sebastian, DIRECTV Community Specialist 

ACE - New Member

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3.2K Messages

1 year ago

You already asked this in another thread. We don't need more than 1 thread on this topic. 


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