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J

3 Messages

Thursday, October 3rd, 2024 1:04 AM

Can I have closed captioning on only 1 of our TVs?

My dad needs it on his, but it annoys my husband, and when I turn it on for him, it also turns it on our TV as well. We have Directv streaming.

If it is possible, how is it done?

Thanks so much

Val

Accepted Solution

ACE - New Member

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3.3K Messages

2 months ago

Create a different profile for each person in the house. If a profile has CC on then every tv in the house will see CC as long as it's logged into the same profile. If you go to the home screen...you will see where to create separate profiles on the left side of the screen---at the top.

Community Support

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254.4K Messages

2 months ago

Hi @javap45. Thank you for contacting us. Do you have a DIRECTV device connected to your TV, or are you using the DIRECTV app? 


Melchisedec, DIRECTV Community Specialist

ACE - Sage

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46.1K Messages

2 months ago

What DirecTV Streaming devices are you using?  Closed Captions should be a function of the box, but some apps will treat it as a "global" setting. 

3 Messages

2 months ago

I have a separate device for each tv, but when I added closed captioning on my dads tv it added it to our tv too. I was surprised because I thought they would be separate. Definitely not using any app

Community Support

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254.4K Messages

2 months ago

You can visit: https://www.directv.com/support/article/000088256 to learn how to manage Closed Captioning feature for DIRECTV STREAM. Sophie, DIRECTV Community Specialist

3 Messages

2 months ago

Thank you! I will try this


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