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Khadaji's profile

Tutor

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2 Messages

Friday, February 25th, 2022 8:16 PM

Can you have different accounts within the Streaming app on FireTV, etc. that would be more age appropriate? (ie. parent passcodes, etc.)

I'm curious to know if you can have different users within the Streaming app for the different users?  If so, do you provide the ability to have different levels of access (i.e. Parent users/child userss) or have some that have passphrases/codes that lock that user down more...?

Accepted Solution

ACE - Sage

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46.2K Messages

3 years ago

No. DirecTV Stream does not yet support multiple user profiles. You can, however, enable Parental Controls.

Tutor

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2 Messages

3 years ago

Thanks and given that information, where does that sit on the roadmap of enhancement implementation?  

Community Support

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254.6K Messages

3 years ago

Hello @Khadaji . Thanks for reaching out.

We would like to thank @litzdog911 for the prompt and accurate response.

We are continuously working to improve our service and deliver new features that will enhance the streaming experience, we will take your feedback into consideration.

Thanks for contacting us today, have a great day!

David, DIRECTV Community Specialist

ACE - Expert

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1.2K Messages

3 years ago

Info on how to enable and use parental controls is here

As far as a roadmap of their planned enhancement goes: after a couple of early missteps, where they provided info - sometimes fairly definite, sometimes vague - for things that either never showed or showed much later than expected, the predecessor services (DirecTV Now and AT&T TV) stopped saying anything about changes until they actually happened.  So far, under the new company. they seem to be maintaining the same policy.  Unless that changes, don't expect a public roadmap.


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