Tutor
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2 Messages
Can you have different accounts within the Streaming app on FireTV, etc. that would be more age appropriate? (ie. parent passcodes, etc.)
I'm curious to know if you can have different users within the Streaming app for the different users? If so, do you provide the ability to have different levels of access (i.e. Parent users/child userss) or have some that have passphrases/codes that lock that user down more...?
Accepted Solution
litzdog911
ACE - Sage
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45.6K Messages
2 years ago
No. DirecTV Stream does not yet support multiple user profiles. You can, however, enable Parental Controls.
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Khadaji
Tutor
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2 Messages
2 years ago
Thanks and given that information, where does that sit on the roadmap of enhancement implementation?
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DIRECTVhelp
Community Support
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19.9K Messages
2 years ago
We would like to thank @litzdog911 for the prompt and accurate response.
We are continuously working to improve our service and deliver new features that will enhance the streaming experience, we will take your feedback into consideration.
Thanks for contacting us today, have a great day!
David, DIRECTV Community Specialist
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Jrandomuser
ACE - Expert
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1.1K Messages
2 years ago
Info on how to enable and use parental controls is here.
As far as a roadmap of their planned enhancement goes: after a couple of early missteps, where they provided info - sometimes fairly definite, sometimes vague - for things that either never showed or showed much later than expected, the predecessor services (DirecTV Now and AT&T TV) stopped saying anything about changes until they actually happened. So far, under the new company. they seem to be maintaining the same policy. Unless that changes, don't expect a public roadmap.
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