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K

New Member

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2 Messages

Monday, April 3rd, 2023 4:30 PM

Changed my Wi-Fi network passcode and now I cannot get stream device to work

I figured there would be a way to reconnect the device to the Wi-Fi router but the only choices that comes up is to select the network.  I select the network but am not prompted for the password. I see no settings that allow me to put in the passcode.  Please advise.  Thanks!

ACE - Expert

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6.2K Messages

2 years ago

What device are you using? Your Wi-Fi passcode has nothing to do with the service. All the service needs is an active internet connection.

New Member

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2 Messages

2 years ago

I figured it out. I had to "forget" the network then when I selected the network again, I was prompted for the passcode.


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