2 Messages
Checking to see if this email address is a legitimate email address for Directv: noreply@sat.directv-mail.com
Hi - I received a phone call this afternoon from 480-602-9049. I answered because I thought it was someone else and they said they were from Directv and were trying to get me back as a customer since I've been such a loyal customer in the past. They asked me what services I'm using now and tried to sell me a streaming plan saying I could try it for 2 weeks free of charge! That was a red flag for me as I've never gotten anything free from Directv! Also they were confirming my information and got my email address wrong. It was an email address I've never had. As far as I know, Directv has the correct email address for me. I asked them to send me an email to a different email address that is actually mine so I could review the plan they were trying to sell me and the email came from noreply@sat.directv-mail.com. It doesn't seem legit to me but wanted to confirm. I would actually try the 2 weeks free trial and think about coming back if it is legit! Sadly I don't think it is.
DIRECTVhelp
Community Support
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254.9K Messages
17 hours ago
We don't recognize that email and phone number, @chriseslater, and we don't call customers to offer free trials. If you receive a suspicious call or message requesting personal information, do not engage and hang up immediately. For tips on recognizing and avoiding scams, visit: Recognize and avoid scams | DIRECTV Support We appreciate your interest and would love to have you back with a great reconnect offer. If you're interested in our streaming service, try our 5-day free trial here: DIRECTV STREAM - Live Stream TV on Mobile & Streaming Devices Charles, DIRECTV Community Team
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JefferMC
ACE - Expert
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36.9K Messages
5 hours ago
DIRECTV-MAIL.COM is a domain used by DIRECTV to send e-mail (similar to how AT&T uses ATT-MAIL.COM for its outbound bulk e-mail). However, such things can be spoofed. No idea about the phone number (which can also be spoofed).
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