1 Message
Closed Caption
After opening DIRECTV on my Mac, the closed caption automatically turns on even though the checkmark appears next to the off option. How can this be corrected/fixed?
1 Message
After opening DIRECTV on my Mac, the closed caption automatically turns on even though the checkmark appears next to the off option. How can this be corrected/fixed?
DIRECTVhelp
Community Support
•
255K Messages
4 days ago
Hey @Query1429. Please try a different browser and clear your cache and cookies. Go here for more tips: Manage DIRECTV closed captioning | DIRECTV Support
Note that the most common closed caption errors come directly from programming sources. Since DIRECTV passes information received from the program provider directly to our customers, we can’t fix those errors.
Rizza, DIRECTV Community Team
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