Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

K

New Member

 • 

1 Message

Wednesday, April 19th, 2023 6:01 AM

Controlling a Denon receiver

I am trying to use the AT&T remote to control my Samsung TV and my Denon AVR S540BT receiver. It controls everything fine except it will not turn on the power to the Denon. I will turn it off and it controls the volume up and down but once it turns the unit off it will not turn it back on.

Community Support

 • 

20.6K Messages

1 year ago

Hello. Thank you for sharing your concerns with us; DIRECTV is always looking to provide our customers with the comfort of controlling most of their devices with our remotes. DIRECTV remotes operate on most devices; however, your TV or other components may not be compatible with our remote control. Please visit the following link to find useful information on troubleshooting common remote issues, https://www.directv.com/support/satellite/article/000092856#Universal-remote-control. If you need additional assistance, please send us a direct message, so we can take a closer look. Jeison, DIRECTV Community Specialist

ACE - New Member

 • 

5.2K Messages

1 year ago

Do you have DIRECTV service or U-verse? You mention AT&T remote so I wanted to confirm.


NEED HELP?

New to the Community? Visit the Community How-To and Guidelines to get started.