3 Messages
Direct TV remote does not turn off Sony TV
I preformed the update that was requested by Direct TV. Since that happened, my remote does not turn the Sony sound bar or TV off. All other buttons work as they should. I have changed batteries, reset the remote to the TV, but the problem is not fixed.
is there a fix to 1. Remove the update. 2. Apply a patch to fix the update. 3. Wipe the remote to return to factory standard.
Ludwick577
ACE - New Member
•
3.4K Messages
8 months ago
Go into settings--remotes/devices......then toggle on "power off devices"
0
0
Dbuzitis
3 Messages
8 months ago
Thanks for the response. The “power off” does not appear in my menu. Any other thoughts?
0
0
detuch254
ACE - New Member
•
5.2K Messages
8 months ago
@Dbuzitis
Are you a DIRECTV STREAM or directv satellite customer?
0
0
Dbuzitis
3 Messages
8 months ago
Thanks for your help. I found why I could not access the “power off devices”. Some how the “remote programming” toggle had been selected to “off”. I turned it on and the “power off devices” activated. I did, however have to reprogram my TV and Sound Bar under “Devices” as they had been removed. Everything works now.
0
0
Drushe
3 Messages
5 months ago
Can u clarify where u found the “remote programming”toggle?
0
0
Ludwick577
ACE - New Member
•
3.4K Messages
5 months ago
Settings --system--remotes/devices--program your remote----
0
0
jbrown0007
1 Message
5 months ago
I have the same problem. I do not see settings—system—remote devices. I only settings—remote control. The I see pair/program remote, which only lets me choose devices to control. Any ideas?
0
0
Ludwick577
ACE - New Member
•
3.4K Messages
5 months ago
You have Dtv Satellite that's why you don't see the same settings....wrong forum this is the DirecTV stream forum
0
0