New Member
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1 Message
Direct Tv streaming audio issue
So far I’ve read everything on the internet. None of you have a permanent fix for this and AT&T won’t talk about it. We had YouTube tv and never…never had this problem. Oh! And they say try this and try that! We have 5 TV’s. 4 direct Tv streaming TV’s at home and 1 in our motorcoach. Same issue! Even in our coach when we’re out of town. A couple TV’s at home have Roku built into them the others have a Roku stick. They all have the audio issue! It’s AT&T folks! Stop beating up on yourselves and deal with it or switch carriers. It’ll take a boat load of us to wake them up.


DIRECTVhelp
Community Support
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255.6K Messages
3 years ago
Thank you for bringing this information to us, we'll be happy to help you finding a solution with those audio issues in your devices. let me know if you already tried to fix sound issues on Roku players . If not, please give it a try and share with us the results.
Julian, DIRECTV Community Specialist
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fixtheaudioproblem
New Member
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6 Messages
3 years ago
Exactly, I have been complaining about this problem since the beta of AT&TNow streaming service years ago, problem typically starts with a transition to a commercial, then persists into the program after the return from commercials. I resolve it by a quick up channel, and down channel. the problem exists in three locations in two states, on all TVs (all ROKU - STICKS, and ROKUTVs), and 3 internet services.
AT&T / DirecTV won't even provide lip service for it
The texting contact app allows only two audio option problems to report on:
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