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direct tv streaming remote won't turn Vizio tv off
I just installed 4 new streaming devices with new remotes in a vacation rental for the homeowner. 3 were screaming successes. The last one is a Vizio (2nd Vizio in the house). "Volume" and "on" work perfectly. When I turn it off the streaming device turns off but the TV doesn't - screen goes dark and says NO SIGNAL.
I paired the remote twice more with the same result.
This is a vacation rental property, so I'd really like a true fix - not a workaround. People on vacation often leave their common sense at home.
Ludwick577
ACE - New Member
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3.3K Messages
2 years ago
Do you have "power off devices" chosen in the remote settings?
settings--system---remote/devices--program your remote---power off devices-on
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Ludwick577
ACE - New Member
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3.3K Messages
2 years ago
I also have that Samsung and it turns my tv off. Not sure what to suggest. I would say to make sure "power off devices" is on in settings but you said all settings are correct. Maybe program your remote's tv again. Try both "manual" and "standard" setup.
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Ludwick577
ACE - New Member
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3.3K Messages
2 years ago
@BBHFO Is your soundbar wired or wireless?
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BillyBH
New Member
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2 Messages
2 years ago
Wired via eARC HDMI. Sonos.
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BillyBH
New Member
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2 Messages
2 years ago
I accidentally discovered that using the Voice Remote feature..."Turn TV off". works. Both devices turn off.
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